Terms & Conditions

Shipping Policy

We deliver products Australia wide using Australian Air Express. Shipping is free of charge for orders within Australia. Orders are dispatched within 2 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.

Advanced Cosmeceuticals ships goods within Australia only

Customer Service Policy

Advanced Cosmeceuticals is committed to providing exceptional customer service and quality products. We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. Standard delivery timeframes are between 3-10 business days; in the event that an ordered item is not available or we are unable to fulfil your order we will notify you within 2 business days to arrange an agreeable alternative item, a backorder or a full refund.

Refund Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision. You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website or doesn't do what it is supposed to do

Privacy Policy

Advanced Cosmeceuticals is dedicated to keeping your details private. Any information, we collect in relation to you, is kept strictly secured. We do not pass on/sell/swap any of your personal details with anyone. We use this information to identify your orders and to personalise your shopping experience with us; that's all. Advanced Cosmeceuticals uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart. Cookies sent to your computer from Advanced Cosmeceuticals only last while you're browsing our website. We do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.

Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.

We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.

Security Policy

When purchasing from Advanced Cosmeceuticals your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre admin@advancedcosmeceuticals.com.au


Face | Body | Pretox | Firewall | All Products | My Skin | Skin Zone | About Us | Terms & Conditions | Contact

Medik8 is the British skin research company pioneering cosmeceutical technologies to make the most effective ingredients suitable for even the most sensitive skin, yet crucially without compromising efficacy. Medik8 cosmeceuticals may be used by everyone. Apart from being kinder to the skin, it turns out this new technology is kinder to the planet too. That's why Medik8 is known as the 'Green Cosmeceutical' brand. Most skin is sensitive, it is just to what degree that distinguishes it from others. A simple change of washing powder can demonstrate this. People of all ages and skin types can periodically suffer from sensitive skin, making them particularly susceptible to certain irritating cosmeceutical ingredients. In fact, those suffering from acne, rosacea or psoriasis usually have greater skin sensitivity, which can be exacerbated by some aggressive treatment products that they use. The challenge for Medik8 is to make effective ingredients less aggressive without reducing potency. We do this in many ways for example using film-encapsulation, chirally correct actives, non-acid derivatives and patented anti-erythema technologies. Of course, using any effective strength actives, for example retinols and fruit acids, will cause some stinging to even the toughest skins, but Medik8 pharmacologists have minimised the degree of irritation and in some cases made it absent all together. No longer are the most powerful and effective ingredients beyond the reach of people who want the gain without the pain! And who doesn't want that? Ask your skin care professional about what Medik8 can do for you.